Shipping
and Delivery Information
Currently
only shipping within the United States, excluding Alaska, Puerto Rico
Most of our items ship via UPS Ground or USPS Priority Mail
within the continental USA. Some
merchandise will be shipped using DHL or FedEx. Please provide a valid street
address for delivery as many carriers will not deliver to a PO Box. A parcel shipped via DHL will require a
signature for release. We offer the
option for delivery to a residential or business address during the checkout
process.
Current shipping costs are based on Flat Rate Tiered
Shipping Charges using the dollar amount of purchase as the qualifier. This method allows for multiple items to be purchased and delivered from different
warehouse locations. Ground Shipping via
UPS or Priority Mail USPS are the default methods for the following and normally takes an average of 3- 5
business days or sometimes longer for the shipment process. Please allow extra time for
orders placed on weekends or holidays. Some merchandise is unavailable for UPS
shipment due to location. Some merchandise with ship via FEDEX or DHL.
Flat Rate Shipping for Small Accessory Items under $25.00..................$ 8.00 Ground Shipping for Purchases up to $179.………………….................$15.95 Ground
Shipping for Purchases from $179 - $2,000…………............Free Shipping Expedited Shipping Options Available................................ Start at $24.95 based on carrier
Email for shipping estimate on orders over $2,000. See Special
Offers Section for periodic Promotional Shipping Offers or Free
Shipping. Sign up for our email list to be notified in advance of Special Offers. Expedited shipping
options are available. Additional
charges may apply based on weight or destination. Back ordered items will be shipped when available
at no additional charge to the customer. Customer is responsible for return
shipping fees. See Returns Policy for additional information. Fees for refused
or undeliverable shipments will be deducted from any refund due the customer.
Any fees for Customs are the responsibility of the customer and are due to the
carrier upon delivery for direct customer delivery. Most items are received by our warehouse in Oklahoma, and then prepared to ship to the client from our location.
Shipping charges are subject
to change without notice.
Order Processing Information
Merchandise
orders will be placed after the payment has been validated. Fastest validation is through PayPal. If the order has been
placed Monday – Thursday, for an in stock item, the customer can expect the
merchandise to be shipped within one to two business days. Orders placed on a Friday, Saturday, Sunday or
holiday will be processed on the following Monday. Merchandise may ship from different warehouse locations. Be sure to let us know if there is a deadline
or event and we will try to expedite the order placement and advise on shipping
options. Use the customer notes section when placing your order or send us an email note. Normal Order and Shipping for an In Stock Item might be 1-2 days for payment and order processing. Shipment from appropriate warehouse location the following business day. Delivery to your location via appropriate method. Your order could take as little as 3 days or up to 14 days.
Merchandise
orders for items that are either out of stock or created for the customer at
time of order will take 2 to 8 weeks depending upon supplier and item. If you
order an item and it is out of stock, you will receive an email with the item
status. You will have the option to back order or cancel the order. Please review the product or supplier
information when available or email with specific item in question and we will
be happy to advise you of the options. Pre-Order Status Items mean that the item is not currently held in stock, or is being produced by the manufacturer. Items will be available to ship when the production is completed, and depending on the item may be as long as 12 - 14 weeks. Some Pre-Orders will complete faster than others. Depending on the item or brand, you may be charged when order is placed to confirm the purchase.
Delivery Information
Tracking numbers will be
available after the item has shipped and will be posted to client account and/or emailed to the customer. Please inspect your delivery and report via
email any damages or discrepancies within 48 hours.
Contact Information
Customer Service
[email protected]
Phone: 888-506-1868 Fax: 866-936-2125
Tuttle, OK 73089
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